✦AI triage for WhatsApp

Know who to answer first.

Alba reads every WhatsApp message, understands what the customer wants and ranks them by priority, from S to D. It replies for you when you want. All on your own number.

✓Keep using your phone app ✓Official Meta connection ✓Cancel anytime
Today · 14 new messages

Priority queueLIVE

Alba suggests"Hi Julia! Yes, we can close it today. Sending the quote in 10 minutes."
🔥
Urgent quotemoved to the top
⚡
Replied in 4sat 11:42 PM, you were asleep
The Alba scale

Every customer gets a tier.

Based on value, urgency and topic. You write the rules in plain words, Alba does the sorting.

S

Drop everything

Top customers and same day requests.

A

Today

Quotes, bookings, ready to buy.

B

Soon

Questions that lead to a sale.

C

When you can

General info, follow-ups.

D

No rush

Thank you notes, stickers, chatter.

How it works

Up and running in three steps.

Nothing to install, no new number and no tech skills needed.

Create your account

Takes two minutes. Pick a plan, pay right there and access unlocks instantly.

Connect your WhatsApp

Through the official Meta connection, in coexistence mode. Same number, the WhatsApp Business app stays on your phone, and up to 180 days of your chat history comes into the dashboard.

Let Alba sort it out

Every message is read, ranked and waiting for you in a clean queue. Turn features on or off anytime.

Features

Built for busy owners.

Pick only what makes sense for your business.

💬

Replies that sound like you

Alba writes back to common questions in the same style you would, day or night. When a chat needs you, it hands it over with a summary.

Hi! Do you have availability this Saturday?
Hi Ana! Yes, Saturday at 2 PM or 4 PM. Which one works better?sent by Alba · 3s
2 PM please 🙌
🎯

Priority triage

S to D tiers and an urgency score on every chat. Open the queue and you know exactly where to start.

🔗

Syncs to your system

Name, phone, request and date go straight into Google Sheets, Zapier or any system with an API. Not sure about yours? We'll check it for free before you pay.

🏷️

Keeps your labels

Your service labels stay. Alba adds priority on top, nothing gets lost.

🌎

Speaks their language

English, Portuguese and Spanish, detected automatically.

🔒

Your data stays yours

Every account runs in isolation. Your conversations never mix with anyone else's and are never used for anything else.

Pricing

Simple pricing, no surprises.

Flat monthly fee. No setup fee, no contract.

Essential

Get organized and never miss an important customer again.

  • Priority triage (S to D)
  • Daily queue dashboard
  • Service labels
  • Daily summary on WhatsApp
Start with Essential
Most popular

Professional

Organizes and replies for you, around the clock.

  • Everything in Essential
  • AI replies written in your style
  • Hands off to you when needed
  • 24/7, even when you sleep
Start with Professional

Integration

Everything in Professional, wired into your system.

  • Everything in Professional
  • Automatic sync to your system
  • Signed webhooks
  • Priority onboarding

Check if your system connects (free)

Start with Integration
FAQ

Questions, answered.

Do I need a new number?

No. You connect the number you already use, through Meta's official connection, the same one big companies use.

Can I keep using WhatsApp on my phone?

Yes. Your number stays in the WhatsApp Business app on your phone and Alba works on the same number, right alongside it. You keep replying from your phone whenever you want, and those replies show up in the dashboard too. On regular WhatsApp? We'll help you switch to Business without losing a single chat.

Do I lose my old conversations?

No. When you connect, Meta syncs up to 180 days of your one-to-one chat history into your Alba dashboard, and everything new mirrors on both sides. Being straight with you about what does not come along: group chats are not synced, and disappearing messages and live location are turned off on that number while the connection is active.

Could the AI say something wrong to a customer?

It only replies to what you allow. On Essential it doesn't reply at all, it just organizes. On Professional you choose the topics it can handle and everything else comes to you.

How does billing work?

Monthly card payment, charged automatically. Access unlocks the moment your payment goes through. Update your card or cancel from your dashboard.

Does it work with my system?

It always works with Google Sheets, Excel Online, email and well-known tools like HubSpot, Pipedrive and Jobber, directly or through Zapier. Custom systems work if they have an API. If yours is closed, Alba sends a daily spreadsheet ready to import. Ask for a free check and we'll answer within 2 business days, before you pay. If we say it connects and it doesn't, we refund your first month.

Can I cancel anytime?

Yes. No fees, no contract. You keep access until the end of the month you paid for.

Stop scrolling your chats. Start with the ones that matter.

Set up in minutes. Feel the difference in your first week.

Get started with Alba →